We do not offer refunds however if you are unhappy with the product, you must provided a complaint formally submitted by email to email@example.com within 3 working days of delivery and under the discretion of the management will advise you if we will provide a refund. If we have to issue a refund to you, we shall try to do so within 7 – 10 days. If on delivery you find that any products are damaged or are in an unacceptable condition then you must inform us as soon as possible and give us the opportunity to inspect the Product. If, at our discretion, we find that the Product delivered is not consistent with proper standards we will refund the cost of such unsatisfactory Product to you. We will not be responsible for Product which is damaged or faulty through your failure to store correctly.
To contact our customer service team please email firstname.lastname@example.org